Company Name : Akamai
Company Website : www.akamai.com
Job Designation or Job Role : Windows Server Administrator. Contract (contract to Hire)
Candidate Educational Qualification : Diploma in Electronics/ Computer Science or Any Engineering Degree (BE, B.Tech, Diploma)
Candidate Experience Required : 1 to 2 yrs
CTC or Package Offered : Best in Market
Working Location: Bangalore
Functional Area : IT-Hardware and Networking
Area of Working : IT-Software/ Software Services
Desired Candidate Profile :
Desired Qualifications:
Diploma in Electronics/ Computer Science or Any Engineering Degree
Windows scripting knowledge (optional but preferable)
Exposure to working in Global enterprise support
Microsoft certification preferred
Basic Qualifications :
One to two years of Windows system administration experience.
Strong interpersonal and communication skills (verbal and written); capable of writing basic documentation; disciplined approach to incident / problem management processes and procedures.
A can-do and enthusiastic attitude toward work and customers.
Good background on DHCP, WINS and DNS services
Strong technical troubleshooting skills for both system performance and network connectivity issues.
Responsibilities
Provide Tier1/Tier2 support of windows systems.
Provide front-line support for operational issues.
Monitor & Respond to problems / alerts, resolve problems based on documented solutions.
Identify & Scope problems, troubleshoot & resolve with help from Tier3 and document resolution in the form of knowledge base articles.
Perform remote software installations; patch software/OS; troubleshoot connectivity problems.
Perform audits of system configuration settings throughout infrastructure to ensure adherence to standards.
Provide 24 x 5 x 365 support on a rotating on-call schedule.
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