Voice Technical Support Professionals @iGate

Job Position : Voice Technical Support Professional

Job Designation : Systems Engineer - IMS

Job Category : IT (Infrastructure Management Services)

Walk-In Location : Bangalore, Karnataka

Job Location : Bangalore, Karnataka

Desired Qualification : Any Graduates

Desired Experience : 6 Months to 3 Years (Mandatory)

Skill Set : Voice Process, Technical Voice Support, Service Desk, IT Helpdesk, Tech Support Voice

Desired Skills :
• The incumbent should have/should be
- At least 6 months - 3 years of experience in a Technical call center / ISP Help Desk / Technical Help Desk.
- Willing to work in an inbound technical voice process
- Basic computing skills
- Certifications like MCSE/CCNA /PMI/ITIL are preferred

Job Description :
• The candidate will be working in an inbound technical voice process Support for IT Infrastructure Client.
• Troubleshoot & resolve issues related to Windows Hardware, Printers, Enterprise Applications like Outlook, VPN, Blackberry
• This would be call taking profile and resources must be ready to take inbound calls and provide client technical help desk support.

Please Note :
• Fresher’s are not eligible to apply.
• Candidates who have attended interview with iGATE in last 6 months are not eligible.

Candidate should carry following documents with them (mandatory) :
• Updated Resume Copy
• A printout of this ChetanaS job posting
• Current company Offer letter/recent Hike letter
• Latest 3 month Pay slip
• Passport size photograph
• Valid Photo ID card (Driving license, Passport, Voter ID)

Note: You can mention the reference as 'ChetanaS'.

Walk-In Date : On 16th November 2012 (Friday) : 2 PM to 6 PM

Walk-In Venue :
iGate Global Solutions,
158 – 162 (P) & 165 – 170 (P),
EPIP Phase II, Whitefield,
Bangalore - 560066

Contact Person : Annu E Nirmal
Click here to apply